Once your order has been shipped you will be sent an email with tracking details.
If you have not received a notification that your item has been shipped, simply email us and we can update the details.
We want it to be as easy as possible for you make a purchase, so we accept VISA, Mastercard, American Express, Apple Pay, PayPal and the wonderful After Pay.
Head to our Shipping & Returns page for all the information you need on how to return your order
Head to our Shipping & Returns page for all the information you need on how to return your order
Firstly, we are sorry for this inconvenience, please contact us within the details and if possible a photograph of the fault. We will respond with the address to return and provide a full refund or exchange.
Of course, there is nothing more we love to do than to talk about our wonderful products, just get in touch with your questions and we'll respond as soon as we can.
Here at Eco Threads we only sell brands that contributing towards sustainable fashion. Allowing it to be easier for our wonderful customers to make a purchase that aligns with their personal values. We provide a one stop shop for sustainable style. Check out our Values page for more information.